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If you were told that you should receive an email from us and have not received anything in your inbox, please try the following: Gmail Spam
1. Click on the "Spam" link on the left navigation to go to the spam section of your Gmail account.  2. First select the checkbox on the left of the email you wish to move to your safe list. Then click on the "Not Spam" button.  3. Now you will be able to see the email on your Inbox and any further emails from this address will go straight to your inbox and not your spam folder.  Google Gmail procedures What should I do if a message is improperly marked as spam? Use Gmail's 'Not Spam' button to unmark mail that's been misclassified. Just open 'Spam,' check the box next to the message that isn't spam, and click 'Not Spam' along the top. You'll also see the 'Not Spam' button at the top of spam messages you've opened, so you can unmark messages from Conversation View, too. How do I prevent mail from being marked as spam? Make sure you've added your friends' email addresses to your Contacts list. Gmail always delivers messages from your contacts. My messages are filtered to Trash! If your incoming messages are automatically placed in Trash, the cause is a misconfigured filter, or a setting on your Forwarding and POP tab. To resolve this issue, please make sure you haven't created any filters with the action Delete it that would affect the messages in question. If you have many filters or have complicated filters in place, you may need to edit the Delete it action to guarantee that they are not at fault. To edit or delete existing filters:
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